Privacy Policy

1. Introduction

Dialife Diabetes, Thyroid & Endocrine Centre (“Dialife”, “we”, “us”) operates this website. We are committed to protecting the privacy of visitors and patients. This Privacy Policy describes how we handle personal information you provide through this website.

This policy applies only to information collected via this website. Records held by our clinic as part of your medical care are governed separately by applicable medical confidentiality laws and our internal procedures.

2. Information We Collect

• Information you provide: When you contact us — for example through any enquiry, email, or phone — we may collect your name, email address, phone number, and the details of your enquiry or concern.
• Technical information: Our hosting environment may log standard request data such as IP address, browser type, and pages visited. We do not use advertising trackers, third-party analytics cookies, or cross-site tracking tools on this website.
• Health information: You may choose to share symptoms or concerns when reaching out. We encourage you to avoid sending detailed medical reports over open email; sensitive records are best shared in person or through channels our team advises.

3. How We Use Your Information

• To respond to your enquiry and arrange care.
• To communicate with you about appointments and follow-ups.
• To meet legal, regulatory, and medical record-keeping obligations.
• To improve the clarity and accessibility of our website content.

We do not sell or rent your personal information.

4. How We Share Information

We share information only as necessary to provide care — for example with laboratories or referring clinicians, with your consent — and where required by law. We do not share your information for marketing purposes.

5. Data Security & Retention

We take reasonable steps to protect your information using secure storage and access controls. We retain enquiry and communication records only as long as needed to provide care and meet our legal obligations.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information you have provided to us through this website. To exercise these rights, contact us using the details below.

7. Children’s Privacy

This website is intended for general information. We do not knowingly collect personal information from children through this website. If you believe a child has provided information to us, please contact us so we can remove it.

8. Third-Party Links

This website may link to external resources or maps for directions. We are not responsible for the privacy practices of those external sites and encourage you to review their policies.

9. Changes to This Policy

We may update this policy from time to time. The effective date shown at the top of this page reflects the most recent version.

10. Contact Us

For any privacy questions, please reach us:

• Dialife Diabetes, Thyroid & Endocrine Centre
• #962, BEL Layout, Vidyaranyapura, Bangalore - 560097
• Phone: 080-23649232 / +91 81974 87722
• Email: dialifecentre@gmail.com
• Hours: Monday–Saturday, 7:00 AM – 5:00 PM